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The Chargeback and Retrieval Department assists in the defense of merhants’ rights and verifies that MasterCard® and Visa® dispute resolution guidelines are met. To achieve this, the department reviews merchants’ responses to transaction requests and contested transactions for completeness and proper documentation.


© 2007 Merchant Account Solutions Inc.
All rights reserved.

Cardservice International, doing business as First Data Independent Sales, is a registered ISO/MSP for Wells Fargo Bank, NA, Walnut Creek, CA, an FDIC insured bank. American Express® requires separate approval. FDIS Texas is an independent agent for Cardservice International.