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Process
All Cards
Accept all major credit cards including MasterCard® and
Visa®, ATM/debit cards, American Express®,Diners Club SM,
Discover®Network, and JCBSM
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Merchant
Support
FDIS
supports its merchants 24 hours a day,
7 days a week, in more than 140 languages and dialects. |
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Accept
Checks
Check processing provides merchants an additional way to accept
noncash payments from customers.
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View
your account activity online
Mymerchantoffice.com (MMO) is
FDISs
dedicated Web site that allows our merchants to access their merchant account
information online, 24 hours a day, 7 days a week. |
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Process
credit cards over the telephone
TeleChargeSM provides bankcard processing from any
touch-tone telephone, without the need for a point-of-sale terminal.
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Access technical
support for your equipment
The POS Help Desk assists merchants with their point-of-sale
inquiries and equipment processing issues.
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Merchant
rewards
The FDIS Merchant Club
offers many value-added
benefits to merchants who join. |
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Access support for your secure payment gateway
The Technical Support Department assists merchants with their LinkPoint®
Secure Payment Gateway, other Internet gateways, and processing software.
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Accept purchasing cards
from your corporate customers
Increase customer loyalty and achieve preferred- provider status
by accepting purchasing cards and offering business-to-business processing
solutions.
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Access account
information by telephone
Interactive voice response (IVR) allows merchants to access their deposit
history, order merchant statements and connect to the voice authorization
center. This system also allows merchants to request that their reports are
faxed or mailed.
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Protect yourself from fraud
State-of-the-art online
payment gateways, such as the LinkPoint Secure Payment Gateway, enable
merchants to process transactions securely over the Internet. |
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Reduce loss due to fraud
FDISs Loss Prevention department
reduces merchants risks of fraudulent credit card transactions by
monitoring merchants daily transaction activity.
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Reduce chargebacks
The Chargback and Retrieval Department assists in the defense of
merchants rights and verifies that MasterCard® and Visa®
dispute resolution guidelines are met.
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