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FDIS’s knowledgeable customer service representatives assist merchants with all their account needs, 24 hours a day, 7 days a week, in more than 140 languages and dialects. The dedicated Customer Service staff helps merchants reconcile their deposits, understand their account statements, and answer questions about rates, fees, chargebacks and retrievals. Representatives can also help locate a missing deposit or transaction and make profile changes to a merchant’s account.



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Cardservice International, doing business as First Data Independent Sales, is a registered ISO/MSP for Wells Fargo Bank, NA, Walnut Creek, CA, an FDIC insured bank. American Express® requires separate approval. FDIS Texas is an independent agent for Cardservice International.